Topic: Business Models Focused on Turning Packaged Equipment Sales into Re-occurring Revenue Opportunities

Company: Process Systems & Components, Inc. (PSC)

Presenters: James Hutchinson, Business Development Manager and Mark Townshend, Process Systems & Components, Inc. (PSC)

Workshop Outline:

• Real Examples - Revue actual examples that show the progression from equipment sales and their resulting annual re-occurring revenue streams. See the progress from design, execution, and financials of actual projects from concept through annual service agreements.
  • Includes cost analysis  of combining  PEDI with CEDI in  RO polishing applications
  • PSC Extended Warranty Program
• Documents - Examples of “Service Summary” reports, and their importance in the sales process and field service tasks being executed by Water Service Provider organizations (Culligan).
• Calibration - Importance of “Calibration Summary” setting dealer apart from their competition.
• Customer Report - How they give the client a sense of “value” that they receive from a service contract, vs. “call for service”.
• Service Technician Training – How these types of service contracts and documents, not only grows your business, but also improves you associates technical knowledge.
• Take Away’s - Leave with hard copy examples of documents that you can implement and adapt to fit your perspective client base.